FAQ

 
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CAN I TAKE IN MY OWN FOOD AND DRINK TO MIGHTY HOOPLA?
No. You are allowed to drink and eat in the park outside the perimeter of the festival and in the queuing lanes. But once you reach the search lanes, you cannot take in any food or drink. Only sealed bottles of water up to 1L capacity will be permitted into the event. No other types of drink, or unsealed bottles are allowed. There are a large variety of food and drink facilities within the festival.

I HAVE AN ENQUIRY REGARDING MY TICKETS, WHO DO I SPEAK TO?
You need to contact the ticket agency that you purchased your ticket from – please see the ticketing section of the website for a list of ticket agencies and their websites.

I HAVE LOST MY TICKET, WHAT CAN I DO?
Unfortunately tickets and wristbands cannot be replaced under any circumstances.

I WOULD LIKE TO BRING MY FOOD/MARKET STALL TO MIGHTY HOOPLA, WHO DO I CONTACT?
Please email info@mightyhoopla.com.

CAN I COME TO MIGHTY HOOPLA IF I AM UNDER 18?
No, all attendees have to be 18 or over to attend Mighty Hoopla.

CAN I SMOKE AT MIGHTY HOOPLA?
The same regulations apply at Mighty Hoopla as the rest of the country, you can smoke in the open air but not inside big tops and tents – look out for the ‘no smoking’ signs.

WHEN CAN I ARRIVE/LEAVE BY?
Box Offices will open at 11.30am and gates at 12.00am. The event finishes at 10.30pm. Please note that Mighty Hoopla 2017 will take place over one day (Sunday 4th June).

IF I LEAVE MIGHTY HOOPLA, CAN I GET BACK IN?
No, there is no re-entry into the festival whatsoever. But we have everything you need inside the site.

IS IT SAFE TO ATTEND THE EVENT?
We are working with the Metropolitan Police, the local authorities and our expert security and production teams to ensure a safe and enjoyable Mighty Hoopla for everyone.

ARE THERE ANY EXTRA SECURITY MEASURES IN PLACE?
We don’t talk about the specifics of our security plan but please be reassured that all security measures have been reviewed by the Metropolitan Police and other agencies. 

SHOULD I LEAVE MORE TIME TO BE SEARCHED?
There shouldn't be any abnormal delays as you enter Mighty Hoopla. We recommend where possible to bring only a canvas bag to speed up the searching process. 

WILL THERE BE POLICE AT THE EVENT?
There will be police in and around the event. Please assist them in carrying out their duties and of course, report any suspicious behaviour to them or to any of our security teams.

CAN I BRING BAGS TO THE EVENT?
Yes, but we ask that you don’t bring any bags other than a canvas shopping bag or small handbag. Please be ready to be searched as you enter the festival site.

I HAVE AN NHS STAFF OFFER TICKET, WHAT DO I DO? 
If you secured one of these on 1 June please bring your e-ticket and your NHS ID to enter the festival site. If you secured more than one ticket for your colleagues please let them know to bring their NHS ID too. Have a great time!