access
Accessibility
Mighty Hoopla Sydney aims to be an inclusive, accessible, and enjoyable experience for everyone. We are constantly working on ways to improve the event experience for our patrons. We understand that when deciding about whether to attend an event, knowledge is power, so here are some things that might be useful for you to know before you arrive.
The information below is constantly being updated. If anything is noted as not yet known, check back soon for updates.
Accessible Tickets
If you require an Accessible Ticket, purchase a ticket and then head to the Moshtix ticket page and click ‘Accessibility Information’ in the header to request that your ticket be converted free of charge. This ensures you receive accessibility information from us before the event and allows us to provision adequate resources on the day.
Carers / Companion Cards
We know that equal access can sometimes mean being accompanied by a carer. Mighty Hoopla Sydney offers complimentary carer/companion tickets for companion card holders. If you’d like to request a companion ticket, visit the link below and fill in the request form. You’ll need your Moshtix order number (from when you bought your own ticket to Mighty Hoopla Sydney) and a copy of your companion card.
https://tixsupport.moshtix.com.au/hc/en-us/requests/new
IMPORTANT- We are more than happy to facilitate any companion swaps should your companion need to be replaced with someone else during the day. Just ask the Front Gate Manager or the Accessibility Manager and they will help organise this.
Accessibility Hotline
To help improve the experience for our accessible patrons we will be operating an accessible hotline on the day of Mighty Hoopla Sydney. The hotline phone will be monitored by the Accessibility Manager for the duration of the day and can be reached by phone call and text message. Please feel free to contact the hotline if you’re facing any access issues, need support, or have any questions related to accessibility. We strongly recommend contacting the number through WhatsApp, as mobile phone reception is likely to drop out as the festival gets busier.
The Accessibility Hotline number is only active on Saturday 21 February 2026. Check back here closer to the event day for the number.
To discuss any accessibility requirements prior to this date, please email accessibility@fuzzy.com.au or phone 02 9699 2454.
Accessibility Liaisons
To help ensure a positive, safe experience for our accessible patrons, Mighty Hoopla Sydney will have a dedicated Accessibility Liaison Team on site. They will be stationed at the accessible entry point and in the accessible viewing area. They can be reached by contacting the Accessibility Hotline number or asking any of our crew in yellow shirts. They’re there to help in any way they can so please reach out if you need assistance.
Assistance Animals
Assistance animals are welcome at this event as we understand that equal access can sometimes mean having one accompany you. Please ask one of our friendly staff or Accessibility Liaison Team for assistance. Assistance animals are trained to assist a person with disability and meet standards of hygiene and behaviour that are appropriate for an animal in a public place. If you would like to discuss how we can support you and your assistance animal on site before Mighty Hoopla Sydney, please email accessibility@fuzzy.com.au.
Getting To Mighty Hoopla Sydney
Parking
There is no dedicated patron parking at Mighty Hoopla Sydney. The closest public parking is at the Wilson car park on Curlewis Street. We strongly suggest booking in advance as it will sell out.
Book a parking space via this page
Event Drop Off/Pick Up Point
The accessible drop-off and pick up zones are still being finalised. Please check back here for updated closer to the event.
Accessible Entry
The accessible entrance is next to Guest Services. It is identifiable by an “Accessibility Entry” sign and is on a concrete path. This location is also the best place to exit when you’re leaving Mighty Hoopla Sydney.
Moving Around the Site
From the entry point, a continuous concrete path leads straight to the viewing area in front of the stage. Throughout the event, there are several other concrete pathways, with grass covering areas where there is no concrete. While these pathways are generally accessible, they can sometimes become congested. If you need assistance moving between areas, we encourage you to contact the Accessibility Hotline or ask any of our event staff for help.
Accessible Toilets
There will be accessible toilets on site. A map detailing their exact locations will be posted closer to the event. The accessible toilets are identifiable by this symbol:
Accessible Viewing Area
There will be an accessible viewing area near the main stage. The viewing area is solely for the use of our accessibility patrons plus one other (carer or friend). There is a continuous concrete path of travel from the Accessible Entry to the viewing area. Chairs are provided in this area. The viewing area will be staffed by our friendly event team who are there to help in any way they can.
The viewing area will be identifiable by this symbol on a tall flag and the ground-level signage:
Event Facilities
At Mighty Hoopla Sydney, the bars, Anything Anytime (Merch/Cloakroom) and Recycling will have Accessible service points with lowered counters. These will have signage above them that reads “Accessible”.
Lighting / Special Effects Considerations
During the show, there will be the following special effects on the stage:
Flashing lights
CO2 bursts
First Aid
Mighty Hoopla Sydney will be operating an advanced Medical Facility on site. The location will be available on the patron map, which will be published closer to the event day. The medical team is there to support you if you’re feeling overwhelmed, unsafe, or are unwell.
Emergency Evacuation Procedures
In the unlikely event of a site evacuation, please make your way to the accessible exit point (the accessible entrance near Guest Services) and follow the directions of event staff and security to the closest assembly area. The Accessibility Liaison Team will be available to assist you in this process (if required) and are briefed to travel to the accessible viewing area and then to the accessible exit point.
Contact Us
We are happy to assist people with accessibility requirements in making plans for a pleasant and safe event experience.
Before the event: Please get in touch with us at accessibility@fuzzy.com.au or phone 02 9699 2454.
The Accessibility Hotline number is only active on Saturday 21 February 2026. Check back here closer to the event day for the number.
